Privacy Policy


We take the protection of your personal data very seriously and treat your personal data confidentially and in accordance with the statutory data protection regulations and this Privacy Policy. With this Privacy Policy we inform you about the nature, scope and purpose of the personal data collected, used and processed by us. Furthermore, you will be informed about your rights by means of this privacy policy. This Privacy Policy applies to all websites, applications, services or tools of TIXEL GmbH (together: “Services”), in which reference is made to this Privacy Policy, regardless of how you access or use these services, including access via mobile devices.

Our offer is aimed exclusively at business customers. Persons under the age of 16 are permitted to use this website, however, subscribing to our newsletter and using our contact form requires a declaration of intent to process your personal data, for which, according to Art. 8 GDPR, the legal approval of the legal representatives for consent to data processing is required.

Responsible for purposes of the General Data Protection Regulation, other applicable data protection laws in the Member States of the European Union and other provisions with data protection character is the TIXEL GmbH, Karl-Wiechert-Allee 74, 30625 Hannover, Tel.: +49 511 1659600, E-Mail:, Web:

What Personal Data do we collect and what is the data used for?

Definition of Terms

Personal data is information about a specific or identifiable natural person. A determinable natural person is a person who can be identified directly or indirectly by means of a characteristic. A characteristic may be a name, an identification number, location data or an online identifier or specific information on the physical, physiological, genetic, mental, economic, cultural or social identity of this natural person. Not personal data is data that is anonymous or aggregated and can no longer be used to identify a particular natural person, whether in combination with other data or otherwise.


The use of our website is possible without providing personal data. However, every time a web page is accessed, our internet service provider collects a series of general data and information that is temporarily stored in the log files of the web server. For example, browser type and version are recorded, as well as the operating system used by the accessing system, the web page from which an accessing system accesses our website (called referrer), the web page accessed on our website, the date and time of access to the web page, an internet protocol (IP) address, the accessing system's internet service provider, and other similar data and information used in the event of attacks on our information technology systems.

When processing this general data and information no conclusions are drawn on the data subject. Rather, this information is needed to properly deliver the contents of our website and to provide law enforcement authorities with the information needed for law enforcement in the event of a cyber attack. The anonymous data of the server log files are stored separately from all personal data provided by an affected person.

Contact Form, E-Mail Inquiries

If you send us inquiries via the contact form on our website or by e-mail or in any other way, your details, including the contact details provided by you, will be stored in order to process the request and in case of follow-up questions. This information is always provided by you on a voluntary basis. We will not share your information without your consent. Please note that data transmission over the internet (for example, when communicating via e-mail) may have security vulnerabilities. A complete protection of data from access by third parties is therefore not possible.


If you would like to receive our free newsletter, we need an e-mail address from you, in addition, the IP address of the calling computer as well as the date and time of registration are stored during the initial registration. You can optionally enter your first and last name for personalized addressing. Further data is not collected. We use this data exclusively for the newsletter dispatch and do not pass it on to third parties. You may revoke your consent to the storage of data, the e-mail address and its use for sending the newsletter at any time, for example via the corresponding link in the newsletter.


Under an existing agreement, we additionally use personal information to fulfill your contract and to provide you with our services, or to fulfill our legal obligations. This includes, for example, the processing of payments and account management, the operation, the assessment and improvement of our services, the safeguarding and functionality of our services, the contact with you in the course of contract execution or other measures in the context of customer service. For these reasons, we can contact you by email, telephone or post.


We process personal data of applicants for the processing of application procedures. The processing is usually done by electronic means, e. g. if an applicant submits application documents by e-mail to us. If we conclude a contract of employment with an applicant, the transmitted data will be stored for the purpose of the employment relationship in compliance with the legal requirements.

Do we pass on Personal Data?

A transfer of data to third parties without your consent takes place only if we are legally obliged to do so or if this is necessary for the fulfillment of the contract and serves our legitimate interests, unless your rights and freedoms prevail. In order to reconcile our interests with your rights, we have introduced appropriate control mechanisms. We may transfer your personal data to the following third parties and for the following purposes:

In the event of a merger with another company or a takeover by another company, we may share information with that company in accordance with our privacy policy. If such an event occurs, we will require the new merged entity to comply with this privacy policy with respect to your personal information. If your personal information is collected, used, shared or stored for any purpose not mentioned in this Privacy Policy, you will be informed in advance of the processing of your data for these new purposes.

How long do we retain Personal Data?

The storage of personal data is based on the respective statutory retention periods. After expiration of the respective deadline, the corresponding data will be deleted, provided that a) the data is no longer required to fulfill the contract and b) you have not explicitly agreed to an extended retention period and c) deletion does not conflict with any other legitimate interests of our company. Other legitimate interest in this sense could be justified, for example, by a burden of proof in a procedure under the General Equal Treatment Act (AGG) when applying for a job.

How do we use cookies and tracking technologies?

Our website does not use cookies or other tracking technologies when entered via the main page.

For individual entry pages ("landing pages") we use Google Ads Conversion Tracking in order to meassure success of our advertising activities. Upon during certain activites on our web site ("conversions"), like submitting the contact form which is part of these pages, Google will track these activities. Hereby, Google can meassure the number of conversions. Moreover, Google will associate previously clicked adverts by using cookies and thus leading to this conversion. Google processes these data on servers located in the USA but will not associate these data to personal data of your Google account.

Unless the legal basis is explicitly stated in the individual case, the following applies: The legal basis for obtaining consent is Article 6 (1) lit. a and Art. 7 GDPR, the legal basis for the processing for the fulfillment of our services and the execution of contractual measures as well as the answer to inquiries is Art. 6 para. 1 lit. b GDPR, the legal basis for processing to fulfill our legal obligations is Art. 6 (1) lit. c GDPR, and the legal basis for processing for the protection of our legitimate interests is Article 6 (1) lit. f GDPR.

You have the right to revoke your consent to receive the newsletter at any time. For revocation, there is a corresponding link in each newsletter. Furthermore, there is the possibility to unsubscribe at any time directly by phone, e-mail or mail from the newsletter dispatch.

According to Art. 15 GDPR, you also have the right to information on the type, scope and purpose of the stored personal data, the right of correction pursuant to Art. 16 GDPR, the right to cancellation under Art. 17 GDPR, the right to restriction of processing according to Art. 18 DSGVO, the right to object in accordance with Art. 21 GDPR and the right of data transferability under Art. 20 GDPR. With regard to the right to information and the right to erase, the restrictions under §§ 34 and 35 BDSG apply. In addition, a right of appeal to a data protection supervisory authority pursuant to Art. 77 DSGVO combined with § 19 BDSG applies. If you wish to exercise your rights, contact us via the contact details provided. Upon your request, we will delete your personal information as far as this is possible under your contract and in accordance with applicable law.

If you ask us to cease all or part of the processing of your personal information, or if you revoke your consent (if applicable) to the use or disclosure of your personal information for the purposes set out in this Privacy Policy, we may be unable to provide you all services. Please note that this does not automatically release you from payment obligations under existing contracts.

How do we protect your Personal Data?

Your personal information is protected by technical and organizational security measures to minimize risks associated with their loss, misuse, unauthorized access, unauthorized disclosure and alteration. For this purpose, we use firewalls and data encryption, as well as physical access restrictions for our data processing facilities and data access authorization controls and other security measures. Subcontractors are obliged to comply with data protection regulations in accordance with Art. 28 (4) DS-GVO. Further information is available upon request.


We may revise this Privacy Policy at any time by posting the amended version on this website and at the same time indicating the date of entry into force of the amended version. Customers might also be informed by e-mail of any significant changes to this privacy policy.

For of any questions or queries regarding this policy, please contact